Return Policy

Brands at Hands conditions for a product to be returned:

• Return should be within 3 days.
• Items returned must be in their unused condition with the original packing. We don’t accept a returned item that’s worn, damaged, washed or altered in any way.
• The following items cannot be returned:

1. Underwear
2. Swimwear
3. Lingerie
4. Socks
5. Software
6. Books
7. Beauty & Fragrances
8. Also, any items that are used or installed cannot be returned.

We can ONLY return your items in these cases:

• If you received something you didn’t order;

We apologize in this case, if you received it from the delivery agent please contact us to return it.

• If there’s any damage in your product;

In case the item you received is damaged, you could return the item in the same condition as you received and in the original box and/or packaging.

• If you received a wrong/different item, size, or color;

In case the item you received is wrong, you can return the item in the same condition you received and in the original box and/or packaging.

NOTE: ITEMS CAN BE RETURNED WITHIN A PERIOD OF 3 DAYS FROM DELIVERY DATE.
RETURNS ARE NOT POSSIBLE AFTER THE 3 DAYS RETURN PERIOD.